Originally founded by the Hartwegs' maternal grandfather, Gerald Shelters, CBJ is headquartered in Jamestown, New York and has grown to include a second call center in Westlake, Ohio. Additionally, CBJ has established Locator Associates – a company specializing in verifying and locating place of employment information.
CBJ provides services to clients in a variety of industries, effectively managing healthcare, credit card, personal loan, utility and auto deficiency portfolios. CBJ also provides services to a variety of other clients, managing credit card, loan, utility and auto deficiency portfolios. As the collections industry has become more complex, CBJ continues to improve our own capabilities to meet the changing needs of our clients. It is through hard work, proven performance, and dedication to quality services that we have earned the respect of business people and the reputation for being a professional, well-run agency.