Technological Capabilities

Leading Technology Combined With Industry Best Practices


CBJ’s comprehensive collections process offers the latest in computer technology with online access to your accounts anytime 24/7. Advanced technological capabilities are combined with innovative management techniques to measure and improve recoveries. We leverage our management expertise with leading technology to provide our clients with an unbeatable combination that delivers significant results and sets us apart from our competitors.

CBJ has consistently invested in technological advancements to bring our clients the highest quality and most reliable capabilities available, including our collections software, predictive dialers, call recording, call monitoring, interactive voice response (IVR), automated call distribution systems, and online client account access. CBJ uses leading technology to successfully maximize our collection performance by providing our professional debt collection staff the most up-to-date tools for follow-up, collection letters, credit reports, reporting, skip tracing and asset location. Our flexible technologies allow us to optimize the collection process and improve operation’s efficiency while ensuring security and confidentiality of client data.