Benefits of Using CBJ

Why We Are Different

CBJ consistently delivers performance-based solutions that maximize recoveries. We have the experience, the people, and the process to outperform our competitors through:

Collaborative Partnerships founded on active and responsive communication with our clients with the goal of developing professional, long-term partnerships.

Experienced Leadership that understands the unique challenges facing the industry and leverages management experience to develop highly effective solutions on behalf of our clients.

Performance Based Solutions designed to maximize the return on receivables while providing high-quality service and improving operational efficiencies.

Consumer-Friendly Approach to ensure compliance and maintain customer good-will.

Innovative Staffing Models implemented according to client requirements and portfolio objectives with the flexibility to keep up with changing demand.

In-Depth Training focused on developing professional, customer oriented collection and negotiation skills and covers FDCPA, HIPAA, FCRA, GLBA, TCPA, social engineering and red flag regulations among other topics.

Leading Technology combined with industry best practices optimizes the collection process, facilitates regulatory compliance, and improves operational efficiency while ensuring security and confidentiality of client data.